Friday, 09 February 2018 20:21

L.L. Bean changes return policy

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L.L. Bean changes return policy

NATIONWIDE - L.L. Bean has decided to change its famous return policy.

In past years, the company would accept returns on any item if customers weren't satisfied with the product.

But because of rising costs, it will now impose a one-year limit on those returns.

The company says many people have abused the policy and have either returned items they didn't purchase and even some that were found in the trash.

That has cost the company more than $250 million in just the past five years.

People will now have up to a year to return items along with proof of purchase.